hzyz Terms & Conditions

1. Introduction and Acceptance

Welcome to hzyz, an internationally licensed offshore online gaming platform serving English-speaking players in Bangladesh. These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the User") and hzyz ("the Platform"). By registering an account, accessing any part of the site, or placing a wager, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety.

hzyz reserves the right to amend these Terms at any time without prior notice. Continued use of the Platform following any amendment constitutes acceptance of the revised Terms. Users are encouraged to review this page periodically to stay informed of the latest version.

2. Eligibility and Account Registration

To use the hzyz platform, you must satisfy all of the following eligibility criteria at the time of registration and throughout your continued use of the service:

• You must be at least 21 years of age. This platform is strictly prohibited for minors.
• You must provide accurate, complete, and up-to-date personal information during registration, including your real name, date of birth, and a valid email address.
• You are permitted to hold only one account per household. Registering multiple accounts to exploit bonuses or promotions is strictly prohibited and will result in immediate account suspension.
• You are responsible for maintaining the confidentiality of your account credentials. hzyz will not be liable for any loss resulting from unauthorized access due to your failure to safeguard your login details.

3. Deposits, Withdrawals, and Payment Methods

hzyz supports a range of payment methods convenient for players in Bangladesh. All financial transactions are processed through secure channels. The following conditions apply to all deposits and withdrawals:

• Accepted deposit methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and select Visa and Mastercard options where available. Minimum deposit amounts are stated at the cashier and are subject to change.
• Withdrawals are processed after identity verification (KYC) has been completed. Users must withdraw to the same payment method used for their most recent qualifying deposit.
• hzyz reserves the right to request supporting documentation (such as national ID, proof of address, or payment screenshots) as part of routine KYC compliance checks prior to processing any withdrawal request.
• Any suspicion of fraudulent transaction activity, including chargebacks, reversed payments, or abuse of the payment system, will result in immediate account suspension and the forfeiture of any pending balances pending investigation.

4. Bonuses and Promotional Offers

hzyz offers various promotional incentives including welcome bonuses, reload bonuses, free spins, and cashback offers. All promotions are subject to their individual terms, which are displayed at the time of the offer. The following general principles apply to all bonuses unless a specific promotion states otherwise:

Bonus funds are subject to a wagering requirement (rollover) before any associated winnings may be withdrawn. The applicable wagering requirement multiplier for each promotion is clearly disclosed at the point of offer. Attempting to withdraw bonus funds before the rollover condition is met will result in forfeiture of the bonus and any winnings derived from it. hzyz reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice.

5. Fair Play and Prohibited Conduct

hzyz is committed to providing a fair and secure gaming environment for all registered users. The integrity of our platform depends on every user playing honestly and within the defined rules. The following conduct is expressly prohibited on the hzyz platform:

• Using automated software, bots, scripts, or any third-party tools to gain an unfair advantage in any game or wagering market.
• Colluding with other users to manipulate game outcomes or exploit promotional conditions.
• Using stolen, fraudulent, or unauthorized payment instruments for deposits or withdrawals.
• Any attempt to reverse-engineer, hack, or interfere with the technical operation of the hzyz platform or its game systems.

6. Intellectual Property

All content on the hzyz platform — including but not limited to its software, game interfaces, graphic design elements, logos, text, audio content, and brand materials — is the exclusive intellectual property of hzyz or its respective third-party licensors. No part of this content may be copied, reproduced, distributed, publicly displayed, modified, or used for commercial purposes without the express prior written consent of hzyz.

Access to the hzyz platform grants you a limited, non-exclusive, non-transferable, revocable licence to use the platform solely for your personal, non-commercial entertainment purposes. This licence does not extend to resale, redistribution, or sub-licensing of any platform content.

7. Limitation of Liability

To the fullest extent permitted by applicable law, hzyz and its affiliates, officers, employees, agents, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:

• Interruption, suspension, or termination of the platform or any of its services, whether planned or unplanned.
• Loss of data, winnings, or funds resulting from technical failures, network outages, or cyber incidents outside hzyz's reasonable control.
• Any decisions made based on information provided on this platform that result in financial loss or personal detriment.

8. Responsible Gaming and Player Protection

hzyz is strongly committed to responsible gaming. We believe that gambling should be a form of entertainment and never a financial solution or compulsion. We provide tools that help players manage their gaming behaviour, including voluntary deposit limits, session time reminders, and self-exclusion options. Players who feel that their gambling is becoming a problem are strongly encouraged to use these tools and to contact our support team immediately.

This platform is strictly for players aged 21 and above. hzyz maintains a zero-tolerance policy toward underage gambling. If we reasonably suspect that a registered user is below the minimum age requirement, we reserve the right to suspend the account immediately, withhold any funds pending age verification, and report the matter to relevant authorities if legally required. For further guidance on responsible gaming, please visit our dedicated Responsible Gaming page.

9. Account Suspension and Termination

hzyz reserves the right to suspend, restrict, or permanently close any user account at its sole discretion in circumstances including but not limited to the following:

• Breach of any provision of these Terms & Conditions, including but not limited to fraudulent conduct, multi-accounting, or bonus abuse.
• Reasonable suspicion of money laundering, terrorist financing, or any other illegal financial activity conducted through the platform.
• Failure to provide required identity verification documentation within the timeframe specified by hzyz's compliance team.

10. Privacy and Data Protection

hzyz takes the privacy of its users seriously. Any personal data collected during registration, account management, or payment processing is handled in strict accordance with our Privacy Policy. By using this platform, you consent to the collection, storage, and processing of your personal data as described in that policy.

hzyz does not sell, rent, or share user data with unauthorized third parties. Data is only shared with service providers and payment processors where strictly necessary for the operation of the platform. All data is transmitted using SSL encryption and stored in secure environments.

11. Governing Law and Disputes

These Terms & Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which hzyz holds its operating licence. Any disputes arising from or in connection with these Terms, the use of the platform, or any transaction carried out through the platform shall first be attempted to be resolved through direct communication with hzyz's customer support team. If a satisfactory resolution cannot be reached through direct contact, the dispute may be referred to binding arbitration under the rules of the applicable licensing jurisdiction. Users agree to waive any right to class-action litigation in relation to hzyz.

12. Contact and Support

If you have any questions or concerns regarding these Terms & Conditions, or if you need assistance with your account, our support team is available around the clock. You can reach us by email at the address displayed in the footer of this page. We aim to respond to all enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).

hzyz is committed to transparent, respectful, and timely communication with all players. We treat every support request with the same level of care regardless of account size or betting history. Your satisfaction and safety on our platform are our top priorities.